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CalSAWS Portal/Mobile Assister Survey

Thank you for taking the time to provide feedback on this survey:

We are contacting CBO (Community-Based Organization) and FBO (Faith-Based Organization) assisters to understand your experience using California's benefit application websites (YourBenefitsNow! MyBenefits CalWIN, or C4Yourself) to help customers apply for benefits and view benefits online. Our goal is to understand the challenges being encountered so that we can build an improved online benefit system that will better help you support customers with their benefit needs.

We will not ask for any personal identifiable information and your responses are completely anonymous.

General Information 

*Question is required

Approximately how many years have you been serving customers of California?* Approximately how many years have you been serving customers of California?*
How many people work for your organization (including volunteers)?* How many people work for your organization (including volunteers)?*
What types of benefits do you help customers apply for? (Select all that apply.)* What types of benefits do you help customers apply for? (Select all that apply.)*
Does your organization identify as a faith-based organization?* Does your organization identify as a faith-based organization?*
Which counties in California do you serve? (Select all that apply.)* Which counties in California do you serve? (Select all that apply.)*
What language service(s) is your organization capable of providing? (Select all that apply.)* What language service(s) is your organization capable of providing? (Select all that apply.)*
What languages do your customers typically use to read and write? (Select all that apply.)* What languages do your customers typically use to read and write? (Select all that apply.)*
Please select which of the following your customers self-identify as. (Select all that apply.)* Please select which of the following your customers self-identify as. (Select all that apply.)*

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